Welcome to KHSM Helping Hands Limited (ABN 20 652 228 450). By accessing our website and making a donation, you agree to the following Terms & Conditions. Please read them carefully before using our services.

About Us

KHSM Helping Hands is a registered Australian charity committed to supporting individuals and families through education, food relief, emergency assistance, and community programs.

Use of Website

• This website is intended for informational and donation purposes only.
• You agree to use the website lawfully and not for fraudulent activities.
• We reserve the right to update or modify website content at any time without prior notice.
  
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Donations & Payments

• All payments made through our website are voluntary donations.
• Donations are processed securely through our payment gateway provider.
• KHSM Helping Hands does not store your card or payment details.
• Once a donation is successfully processed, a confirmation will be provided.
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Pricing & Currency

• All donations are processed in the applicable currency displayed on the website.
• Any additional bank or transaction charges are the responsibility of the donor.

Refund & Cancellation Policy

• Donations are non-refundable except in cases of duplicate transactions or technical errors.
• Refund requests must be submitted within 7 days of the transaction.
• Approved refunds will be processed to the original payment method within a reasonable timeframe.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any information collected will only be used for donation processing, communication, and legal compliance.

Security

We take appropriate measures to ensure secure transactions. However, KHSM Helping Hands Limited. is not liable for any issues arising from payment gateway failures or external system errors.

Limitation of Liability

KHSM Helping Hands shall not be held liable for any direct or indirect damages arising from the use of this website or donation process.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.

Contact Information

For any questions regarding payments, refunds, or terms, please contact us:

KHSM Helping Hands
Email: info@khsmhelpinghands.org.au
Location: PO Box 107
Craigieburn, Victoria -3064

ABN 20 652 228 450
KHSM HELPING HANDS LIMITED is registered with the Australian Charities and Not-for-profits Commission (ACNC)